Privacy Policy

Information we collect

We collect the information needed to run Kinpict, process family-photo requests, and support your account. That may include account details, uploaded photos, prompt text, payment records from our billing provider, and messages you send to support.

We also collect limited technical data such as device information, browser events, and usage analytics so we can keep the service reliable and improve the product experience.

• Account and contact details
• Uploaded images and prompt text
• Payment and credit activity
• Support messages and technical logs

How we use information

We use this information to provide the product, process generations, manage credits or purchases, reply to support requests, and protect the service from abuse or fraud.

We also use limited analytics to understand which pages and workflows need improvement so we can make the family-photo experience easier to use.

• Deliver the requested generation or prompt result
• Manage billing, credits, and account access
• Improve product reliability and safety

Third-party service providers

Kinpict may rely on third-party providers for AI model processing, payments, analytics, email delivery, or infrastructure. We only share the information needed for those services to work.

If a photo or prompt is processed through a model provider, the provider may receive the minimum data required to complete the request under its own operational controls.

We do not sell personal data as part of the ordinary operation of the site.

Retention and deletion

We keep information only as long as needed to operate the service, support your account, meet legal or accounting obligations, and handle abuse or security issues.

If you want to ask about deletion or access, contact support and include the email address tied to your account so we can locate the right record set.

Cookies and analytics

Kinpict uses cookies or similar technologies where needed for login sessions, preferences, basic analytics, and product functionality. You can control some cookies through your browser settings, but some features may not work correctly if you disable them.

Analytics help us understand whether pages load properly, which workflows are used most often, and where users run into errors.

Your choices and contact

You can contact us if you want help understanding what data is associated with your account, or if you need to request access, correction, or deletion where applicable.

For privacy questions, write to support@kinpict.com and include a short description of the request so we can route it correctly.